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Our Promises

The Boardshop Difference

We all surf at Boardshop, and that's what drives us to create the best experience for our customers. But what really sets us apart are our promises. Over the last 20 years, through close collaboration with our customers, we've developed several unique promises and features that ensure you get the best surf gear and service possible. With one simple ethos in mind—to make the best surf gear in the world accessible to as many surfers as possible—we've crafted a range of benefits just for you.

Our promises include the 30-Day Rideout Guarantee, ensuring you get the right board for you; Surfboard Trade-Ins, making it easy to upgrade your gear; 0% Finance, helping you spread the cost of your purchases; and a Loyalty Bonus to reward our returning customers. Plus, we offer an Extended Wetsuit Warranty and much more. These promises are designed to give you confidence in every purchase.

For surfers, by surfers

The Boardshop Difference

30 Day Rideout Guarantee

We know how frustrating it is to get the wrong board. With our RIDE OUT guarantee, you won't be stuck with a board that doesn't suit you. We'll exchange any stock board (exclusions apply*) within 30 days for a different brand, style, or size. Click here to learn more.

Surfboard Trade Ins

Looking to purchase a new surfboard? We're doing Trade-ins! If you have a pre-loved board in reasonable condition that you want to get rid of, we can offset it against a brand new board. Offering online surfboard trade-ins is a world first, and it's easy. Click here to learn more.

Loyalty Bonus

The aim of this loyalty program is simply to give loyal customers permanently low prices on everything from surfboards to leashes. We like to make life simple so once you've spent over £100 with us, at any time in the last 365 days, we will reward you with a fantastic 5% off all subsequent orders for the next 12 months.

0% Finance Available

Spreading the cost of your purchase has never been easier with Boardshop.co.uk. You can select 6 or 10 month finance, to spread the cost of orders over £400. Even better if you select 6 or 10 months you pay NO interest. Click here to learn more.

Extended Wetsuit Warranty

All wetsuits bought at Boardshop are eligible for our Extended Wetsuit Warranty, which goes over and above what the manufacturers offer. If the wetsuit is found to be defective under normal use and proper care, Boardshop will return your wetsuit to the supplier for repair or replace the wetsuit for you.